Privacy Policy

At Design HQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully.

1. Information We Collect

We may collect information about you in the following ways:

• —Personal Data. Name, email address, and any other information you voluntarily provide when contacting us or filling out a form.
• —Usage Data. Pages visited, time spent on pages, browser type, device information, and IP address collected automatically via analytics tools.
• —Cookies. Small data files placed on your device to improve site functionality and understand usage patterns.

2. How We Use Your Information

• —To respond to your enquiries and deliver services you have requested.
• —To send project updates, invoices, or relevant communications related to an active engagement.
• —To improve our website, services, and user experience based on aggregate usage data.
• —To comply with applicable legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (e.g. hosting, analytics, email delivery) who assist in operating our website and conducting our business, under strict confidentiality agreements. We may also disclose information when required by law.

4. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymised.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• —Access, correct, or delete your personal data.
• —Object to or restrict certain processing activities.
• —Withdraw consent at any time where processing is based on consent.
• —Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at hello@designhq.co.

6. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.